Showing posts with label Books. Show all posts
Showing posts with label Books. Show all posts

Monday, March 27, 2017

Discipline of Quality Control



Had I been born 20 years earlier… I wouldn’t have invented the internet, but I might have been a messenger for the message of quality control. Someone defined stupidity as “doing the same thing and expecting different results”, and apparently that is what large companies like the auto makers were doing in the 1980’s. “We’re Number Five”, boasted Buick: This became the title of a chapter in Chuck Colson’s book, “Why America Doesn’t Work”, a book which I have reviewed on this blog. Quality Control, Continuous Improvement, Lean Processes,  Cost-Quality-Schedule; these were terms I learned to breathe in college. Where do these high-minded ideals fit in the real world? Last year I took the CAPM test- Certified Associate of Project Management- to see how my education in “Shipyard Management” measured up to other undergraduate management courses.  I was up to par.

Taylorism, originating in the early 20th century, took autonomy away from workers, with a vision of “slide rule and stopwatch”. In place of craftsmanship, writes Chuck Colson, came a feeling of disassociation between employees and their work. Dr. Deming, who emerged after World War Two, insisted that employee buy-in was essential for successful quality control. The Japanese, whose industries were flattened by war’s end, bought into this idea. The Americans held off.  

Union Carbide or Bethlehem Steel, anyone? On that note, I’ve looked at pictures of the now-abandoned Martin Tower, Bethlehem Steel’s former headquarters in Pennsylvania. After-hours access required employees to state their name, department- and alphanumeric personnel code.  Humble the peons! This is Illustrative of rigid thinking; just one of the factors that allowed the continuously-improving Japanese to eat Bethlehem’s lunch.  The Dilbert cartoon contemporaneously parodies the corporate world’s discovery of quality control.  Beginning in the late 1980’s, Dilbert’s Pointy Haired Boss comically portrays the implementation of Japanese methods, from implementing sleeping tubes to animal costumes; to training sessions conducted with no clear objective. 

I said in a previous blog post that big business today is a finely tuned machine. Buick went bankrupt; and it seems that today, a low-performing CEO would be sacked rather than be rewarded with a bonus. This perfection cuts both ways for the consumer. Yes, you might get the right product in the mail, but expect no perks.  I recently ordered a book “How Boys and Toys Were Made”, a story about AC Gilbert and the once-famed Erector Set. Two-day shipping became six-day shipping over a holiday weekend- all accurately predicted by the website. I ordered on Thursday and received the book on Wednesday, not a day late nor a day early.  

This “new way of thinking”- employee empowerment for better, quantifiable results- specifics be darned- has been co-opted by the right-to-work movement, which insists that labor unions, working as an intermediary between workers and management, are not compatible with these worker-enabling production and quality methods. My own experience? The Department of Defense is looking into Six Sigma’s Lean Operation system. In addition to being a valuable credential, it would put a formal cap on what we were already doing- predictive maintenance and statistical analysis. It could be received with skepticism by the tradesmen- is it just another management tool that prefers the science of data over the art of skill? Brainwork over brawn? You can now see how employee buy-in matters.

Saturday, December 3, 2016

The Value and Price of Work



A rare books review on the blog. By chance in the ship’s library, I read two books that turned out to be a before-and-after on America’s poor and working class. “Why America Doesn’t Work” is a commentary on the ‘decline’ of the American work ethic. Written in the early 1990’s book, it includes firsthand examples of the Soviet elite’s corruption and the failed state they ruled. On their trip to the USSR, the author saw two things that worked: the black market…and the gulag, where productive inmates were able to earn overtime as an incentive. “The beginning of a free market?” the author noted.  Chuck Colson and Jack Eckerd sounded an alarm about a growing cultural and income gap between workers and the ruling class. Twenty-five years later, our new President of the United States was able to capitalize to victory on voters’ concerns about those educated, connected elites.  These voters even included “college educated whites”, who turned out to be Trump’s stealth supporters. What were Chuck Colson’s concerns?

A welfare system that punished work (known as AFDC)
A prison system that encouraged idleness and recidivism
Schools failing to educate students
Apathetic university students waiting to graduate with huge salaries
Big businesses allowing Japan and West Germany to eat their lunch
“Age of Aquarius”, the prominence of leisure, decline of morals such as honesty.
Money-lusting, middle class, Self-interested teens slacking on the job
Oh… and the lack of mutual respect between employee and employer.

And most prominently, that the old saying “An honest day’s work for an honest day’s pay” was now a Jay Leno punchline.

Some changes have happened since. Businesses have smartened up, embracing quality control, innovation (read: Fast Company, which began in 1995) and keeping a closer check on “time theft”. It’s less likely for new graduates to trip into a high-paying Wall Street job. Morals might be firming up, says Gallup,  if you leave out loosening opinions on drugs and marriage. Today, we have charter schools, No Child Left Behind, a well-intentioned program; and “high achieving students” are noticed. Some new employer-employee models have been tried, such as a uniform pay rate (one company had a $70,000 a year minimum salary) and adult playgrounds at tech companies. Hipsters and the Maker Movement are bringing back a culture of craftsmanship and restoring the dignity of work- even in once-menial jobs like coffee-wenching.

Shortly after the book was written, Bill Clinton, one of those New Democrats, and Newt Gingrich’s Congress, ended “welfare as we knew it”. What happened to the poor? We learn about them in “Nickel and Dimed”. The author laments that there was no provision in the welfare reform bill to track its effects. She had some not-so-good numbers from research groups, but decided to explore the mystery of the working poor. 

The author, Barbara Ehrenreich, accustomed to a comfortable lifestyle, dives into the world of minimum wage work. Notably, she attempts to pay rent in motels and apartments without a significant other or roommate pitching in. I know this challenge myself: without paying rent, my high school lifeguard job at $8.50 per hour felt like rolling in dough; a post-collegiate job offer thrice that rate was enough to make ends meet, considering rent. So I was intrigued. The book was written 15 years ago, but many of the truths remain the same. 

Transportation and Mobility
The bewildering question of why workers working for minimum wage were not upwardly mobile- why didn’t they flock to jobs paying a bit better? Why were they passing up a seeming opportunity? There is the unpaid time that would have to be invested in finding and securing a job. Not the monthly bills middle-class people face, but the daily fees like motel rooms. Management issues were a concern; middle managers (themselves not well compensated) were presented as lacking in leadership skills, so workers often decided to resign themselves to the “devil you know”. But the overarching issue is the question of access to these better paying jobs. Sure, riding infrequent bus routes in the suburbs is inconvenient and time-consuming, but doable. Until you consider the need to pick up the kids from school, or to go to a second job. Changing jobs would require rearranging one’s transportation.

Subsidence
When I go grocery shopping, I scratch my head at some of the bills. They seem bigger than last year; even more than just two months ago. For me, I take the information and look to see if my credit union is also increasing its rates with inflation- on savings accounts. For the working class, no good comes out of higher grocery prices. It isn’t expensive to eat healthy (but it’s not cheap either!)
The author noted that her co-workers were filling themselves with high-carb, high-fat junk food, with long-term health effects. That was all they could afford. As for the nasty cigarette and booze stereotype associated with the poor, I was interested to learn that being a smoker was a way to get a smoke break- a few minutes’ time off the job. The small amounts of cheap alcohol eased aches and pains associated with their labor. As a country singer sung: “…beer sitting on ice, after a long hard day, tastes just right”.

Today, the cost of a combo meal at a fast food restaurant is the same as a healthier meal at a take-out place. It seems like these fast food establishments are preying on a lack of knowledge of alternatives. We live in the information age; those who have knowledge have the power.

Marginalization
During the 1990’s, it appeared that little attention was paid to the minimum wage as the middle-and upper-classes increased in wealth through salaries and a go-go stock market. Fifteen years later, some of the dynamics have changed. Due to the living wage movement, the minimum wage will be $4.25 per hour higher in DC than neighboring Virginia; the author noted that increased minimum wages do have a spillover effect. Also, with job growth moving from sprawl to transit-oriented town centers and inner-cities, are the transportation issues faced by the working poor getting better?
The author noted some cultural factors affecting the visibility and esteem of the working class:  Market segmentation meant that wealthy shoppers “never rubbed shoulders” with the poor, loss of middle-class teen interest in summer and after-school jobs, and marginalization by popular media. And secondhand clothes meant that the poor no longer have to “look poor”. 

Housing Issues
One thing that is different is gentrification, a factor that didn’t have to be considered in 1998. The author worked solely in suburbs and small towns, while noting that the poor were concentrated in the inner-cities. Today, as cities gentrify, and the working class is squeezed on housing cost or commuting time.  Luxury apartments are replacing alternative- and necessary- living arrangements like the Joyce “hotel” in Portland, Oregon, or YMCA-style Single-Room Occupancies with bathrooms at the end of the hall. These arrangements are an important buffer against homelessness. For the author, it was a major struggle saving enough to make first month’s payment, and tiding over any unexpected health or car expenses. The largest secret, perhaps, is that the poor tended to live with roommates, other working family members, or a boyfriend- well after their twenties are over.

Management
More than ever, retail companies want managers for the lowest cost possible; so much so that Vice President Joe Biden wants to redefine who is a manager under the Labor Department’s salary provisions. Managers sometimes do not have the toolbox of leadership skills to be effective; and sometimes forget that they themselves may have been the lowest minimum-wage employee at one time* .Technology has changed; gone are the days of employees pacing themselves in big-box stores; Amazon’s partner warehouses track employees’ movements by the second, and use algorithms to get the maximal and most efficient use of the employee’s time.   “With slide rule and stopwatch our pride they have robbed”, goes a Dropkick Murphy song.
* It is notable that workers earning a tier above minimum wage tend to have the strongest opposition to increasing the minimum wage, since they worked for their payraise.

The author remains objective, and refuses to speculate on outside factors like immigration, including the effects of illegal immigration on wages. The rising tide did not lift all boats; greater demand for workers didn’t translate into increased earnings, as a classical economist would believe. This book was written at a time of abundance of low-wage jobs, a prospect which is finally returning after the last recession. Working within fragile transportation and social constraints, they live life on the edge. The book sparked a moral argument- whether it was right to ask someone to work for less than sustenance wages; and leaving workers in worse physical condition than when they hired them. Conservatives also questioned the wisdom of needing to indirectly subsidize low wages- provide corporate welfare- through public assistance. Our gleaming, post-industrial cities rely on a large army of working-class people to serve. How are we serving them?

Two years ago, I bought wholeheartedly into the idea that changes in the economy demanded “a new relationship of empowerment” between employers and employees. That was a nice code phrase for reducing the power of labor unions, especially used in the right-to-work debate. I am more wary of the statement now, demanding to see concrete examples of how decent workers will benefit. I’d like to humble myself and tell my relatives, “you were right”.  

Twenty years after welfare reform, what happened to the New Democrats? They brought the Northeast back to the Democratic Party. But their days became numbered when the ends justified the means. Feminists knew that the affair between Bill Clinton and Monica Lewinsky was unsavory, but they had larger goals in mind, like defending abortion. Likewise, I feel that liberal supporters of the Democratic Party are too willing to overlook troubles in the DNC, such as resignations under allegations, accusations of pay-to-play, and losing once-loyal union votes in the Midwest. While I believe in meritocracy, more than a few people have observed that there are “too many white septuagenarians in leadership positions”; in a party that is becoming majority-minority. Topics like environmentalism and social issues, favored by their donors, have received more detailed attention than topics that matter to their voters, like educational and employment opportunity. The DNC and media voices have encouraged playing it cautiously, because “there is too much at stake”.  One progressive commentator wrote an article titled “Bernie Sanders is a Privileged Choice”, arguing that the poor could lose everything if Bernie failed to win the general election. The language of political correctness was limiting their political options. But with the exception of 2012, the DNC has had eight straight years of losses. Even if “local races don’t matter”, losing the winnable presidency may be a wake-up call to change strategy.  In contrast, the turmoil in the Republican Party- from losing Congress in 2006 to the anti-establishment Tea Party movement- created a party that is more libertarian and less neocon than eight years ago; and a party that wins wide across the map, and deep in the “red” states. Nixon’s Southern Strategy and this year’s Midwestern Strategy were gambles that paid off. Murdoch and Akin in 2012, that was a bad choice. They should never do that again. That’s all of my political screed.

Tuesday, February 2, 2016

Seoul

Every Third Engineer and Third Mate was able to take Christmas vacation this year, either for Thanksgiving, Christmas, or New Year’s. I was still building vacation time, so I spent the holidays in Korea. I’m looking back fondly at my time on the Jersey Shore, including three weeks of “workcation” (work vacation), even though I was anxious to see the world.
In Seoul on New Year’s Day, I was able to get new boots for work. I was looking for Red Wing boots at their store in Seoul’s Rodeo District, but the boots they sell in Korea are fashion items that are impractical for working. Travelling 300 miles for boots (and entertainment as well) makes me remember how the Red Wings store in Eatontown, NJ was a five-minute walk from the MSC hotel. Timberland was closed for the holiday, but I was able to find boots at an outlet store in Itaewon, the westerner’s district in Seoul. A pair of Cabela’s met the required ASTM specifications.
It was refreshing to get off the ship for the short weekend, especially after a week of working the night shift. I enjoyed the taste of Turkish food and Irish entertainment. I also visited a bookstore called What The Book. They sell books in English. As with my past trips, the bullet train was a pleasant experience. I especially enjoyed the return trip to Pusan, when I had a seat for the entire trip!
If you see movies about the future, you’ll often notice the post-national environment where different nationalities live among each other in the same city. That future is here, in Korea. People from around the world come to Korea, and they commingle in Itaewon. I enjoyed every hour of my weekend. I knew that the ship would soon be in a new harbor, some distance from Korea’s other bullet train line. 
Travelling is quite affordable in Korea: a one-way ticket on the bullet train costs W59,000, or about $55.00 US. In my trips to Seoul, I’ve stayed at the Hostel Yacht and Hostel Izak. Both were good experiences, and I got to converse with English- and French- speaking young travelers. To clarify, I’ve stayed with travelers of all ages, from high school to retiree. You get to spend the night for less than W30,000, or $25.00 US, about one-fifth the cost of the Four Points Sheraton by Seoul Station, a good hotel if you prefer. Cost of meals and entertainment is comparable to a big American city like Washington, DC or Portland, OR.

Thursday, January 28, 2010

Set oven to 450.

Put disliked book in. Hope for the best.

In the most objective sense,J.D. Salinger's "The Catcher in the Rye" opened the floodgate to a new genre of unrefined literature. The work is monumental, if not provincial in the sense that many could have thought of the concept of being the first to cuss, swear and psychoanalyse a mentally troubled kid. There was Flowers for Algernon, which at times became unsuitable for children, and most recently Feed, which lays waste to the english language. No, that last book is over the edge. It's irresponsible. It's unrestrained criticism of the housing bubble and ever-shrinking technology before it popped. So basically, Salinger taught the writing world to break with modesty and devolve into a free for all. This could be for better, that there is pan-symbolism to be found in any psychotic rant, or worse, for the same reason.

Monday, November 16, 2009

Retrojourney Through Books

Like any good home library, our home library collection encompasses past times. Take, for example, the zen in ________ books from the 1980's. Also from that time is the grand era of self help and dreams of money. Move to the early 1990's. What did that first family do to us? Gawking at the barcode scanner was the first step to make people reconsider their consumerist ways. After all, we didn't have to put on a show for the Soviets anymore. Maybe it was something else. Titles like "Living Cheap News" and "Tightwad Gazette" flourished with the tool called the computer. They, and others, were blatantly anti-consumerist. After all, do we really need to fill up our landfills with diapers? The fad didn't last long, and we got sick of cloth diapers and went out buying this new toy called the SUV, and subscirbed to this thing called the internet. Then there were the Dummies guide to living your e-life, and then, print media as we knew it vanished like the colony of Roanoke.

Well, luckily we forgot what sensibility was about.

Sunday, September 20, 2009

One Big Family

Is it really true that buildings do sometimes sell for $1? Yes. And do they have scary terminology attached as a condition of sale for the price of a candy bar? You betcha with liens and tax requirements, etc. This leads me to question the realisticness of the 'urban novel', The Young Landlords. Set in 1979 Harlem, these peskery 15-year-olds get served with a tenement building I haven't finished reading, and am far from it, but there are some disagreements brewing...

Tuesday, November 25, 2008

The Eternal Copyright

Anything before 1923 has eternal life. That's when the first Mickey Mouse was First it was 28 years, then doubled if requested, then 70 years... now, it's lifetime plus 70 years in America- scenario: a 15 year old writes a book- lives to age 95. Copyright doesn't end for another 70 years, so the kids can get some dough. That's 150 amazing years- imagine- pre-civil war material still under copyright. Amazing. Corporate copyrights are up to 95 years now, and as Mickey gets close (as it did in 1998), it'll be renewed. So don't copy this bloggy.

Wednesday, October 8, 2008

Texas Holden

Catcher in the Rye. A fascinating mid-20th century novel that fits well in the pocket. It is said that it can be read in one night- if wanted to, or be prolonged into a page-by-page adventure. But, some says the books turn people into psychopaths. Mr. Hinckley, who was an attempted assassin, read this book shortly before the ambush at the now-historic landmark Washington Capital Hilton on Connecticut Ave. John Lenin's Grimm Reaper had the pocket-sized book on him as he took the legend down. But like the generic kid named 'Jamal', the reading of it is not a cause of insanity, but could be a possible indication of a psychopath. Just thinking.

BTW- Holden is a depressed kid, possibly suicidal, but never dangerous to others.

Thursday, July 24, 2008

Not much today

I'm reading through Little Brother's "The Encyclopedia of Aircraft" (UK). It's surprisingly thorough, including one-of-a-kind aircraft.
Otherwise, there's not much going on, other than tommorow is Friday, and I have to figure out what to do with the weekend.

Ciao.
PS- Boy, was that a tropical storm last night! The bus felt so nice and warm it was so saturated and wet. You could hear rain on the roof of the bus there was that much rain.

Thursday, July 10, 2008

Weekday No. 4

I read Ernest Hemingway's The Old Man and the Sea in less than 3 hours' time, between breaks at 'work', and the commutes. An interesting book; set in Havana in the old Cuba. Most of it is really about an old man and this one fish. I won't spoil the story anymore. However, I could not help but notice that Hemingway has a tendency to skip punctuation. So be it. (****/4)

After the trip to the pool, there was a little President's Own Marine Band concert on the mall. With dying batteries, the digital camera managed to take great shots at strange angles of the Washington Monument, and that truck.

I got to now: a. Charge cell phone, b. Reward the camera with a fresh set

Addendum: Dido.

Wednesday, June 4, 2008

DEAR

FYI, the orthodontist removed the top row of braces with a nifty little plier-jigger, and cosmetically improved the appearance of my teeth, with filing and polishing, and took a mold for a retainer. Additional work and final adjustment of the retainer will follow, 3pm, tomorrow.
Drop Everything And Read. Heeheehee.

Because I was close to burning my eyes out on the new computer screen (which I probably used for 2 hours, cumulatively today), and the TV was off-colored by the storm, I had no choice at 8pm than to cuddle up with a quality book.

The lightening really was lighting up the sky. Based on CGI's by WUSA9, two or three waves of storms have passed, and, if the other storm pocket follows the same route, another will be arriving shortly after I succumb to slumber. Just as long as I'm not waken up by it, it's fine with me. I was actually free-reading (hm. that was so last millenium.) John Hersey's Hiroshima, another intriguing war-novel that was well-written. Shame on Uglies for turning off my interest in reading.